Help Desk Operator

Help Desk Operator

Company Profile

A company specializing in the development of Microsoft Dynamics 365 Business Central/CRM projects and cutting-edge IT technologies for Mobile, Web-App, and E-Commerce solutions, with a specific focus on the Utilities and Manufacturing sectors. In recent years, the company’s research and development team has initiated several projects in the areas of Internet of Things (IoT) and Industries 4.0, aiming to integrate Industry Automation with Office Automation into a unified, monitored, and flexible production chain concept.

We are looking for a Technical/Consultative Help Desk Operator with strong customer relationship skills and a problem-solving mindset. If you are passionate about IT support and want to grow within a dynamic team, this is the right opportunity for you!

Key responsibilities:

  • Provide technical and consultative support to clients.
  • Troubleshoot issues related to management software and CRM systems.
  • Ensure customer satisfaction through prompt and professional service.

Required skills

  • IT diploma or equivalent qualification.
  • Knowledge of Microsoft Dynamics NAV, Dynamics BC, and SQL Server.
  • (Alternatively) Knowledge of Microsoft Dynamics CRM, web applications, C#, and SQL Server.
  • Excellent communication skills and customer-oriented approach.

Company Size

150 – 200 Employees

Industry Category

Technology and Finance

Company Benefits

Health Care, Commission, Yearly Bonus

Company Website

2 Years or Longer