Customer Service Representative
Company Profile
SOLO GROUP is a multinational company specializing in the distribution of promotional clothing and accessories.
Founded in 1992 in Paris, the company has a consolidated annual turnover of €500 million. It operates with branches or distributors across key European countries and runs a direct subsidiary in Italy.
The group’s main brands include SOL’S, RTP Apparel, Atelier Textile Français, NEOBLU, and Joy Thaï.
I brand principali del Gruppo SOL’S, RTP Apparel, Atelier Textile Français, NEOBLU e Joy Thaï.
We are looking for a car-owning candidate to join our Customer Service department for the Italian market. Experience in customer service or commercial back office roles is preferred. The workplace will be in Castellarano (RE) until March 2025, after which the company will relocate to Reggio Emilia. Residence near the new location in Via Marx 75 (Roncocesi) is required.
Key responsibilities:
Key responsibilities include:
- Handling inbound calls, emails, or chats about customer orders
- Providing product information and certifications
- Processing customer orders
- Making outbound calls for commercial activities, promotions, or events.
Language skills:
- Advanced Italian
- Basic knowledge of English is preferable but not essential
Qualifications required
Technical high school diploma, preferably with a focus on business or economics.
Required skills
The ideal candidate will have strong phone communication skills, a goal-oriented mindset, and effective problem-solving abilities.
Company Size
150 – 200 Employees
Industry Category
Technology and Finance
Company Benefits
Health Care, Commission, Yearly Bonus
Company Website
2 Years or Longer
